Meaning Net promoter score
What does Net promoter score mean? Here you find 7 meanings of the word Net promoter score. You can also add a definition of Net promoter score yourself
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Net promoter scoreA measure of a customer's propensity to recommend
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Net promoter scoreA customer satisfaction metric that measures, on a scale of 0-10, the degree to which people would recommend your company to others. The NPS is derived from a simple survey designed to help you determ [..]
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Net promoter scoreNPS A straightforward metric that helps companies and every employee understand and be accountable for how they engage with customers. It has gained popularity thanks to its simplicity and its linkage [..]
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Net promoter scoreNet Promoter Score is a management tool we use to gauge the loyalty of our customer relationships. It serves as an alternative to traditional customer satisfaction research. NPS is a quantitative as w [..]
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Net promoter scoreNet Promoter Score (NPS) is a way of measuring customer loyalty and satisfaction. NPS is based on a direct question: ‘How likely is it that you would recommend our company/product/service to a friend [..]
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Net promoter scoreThe Net Promoter Score, or NPS®, is based on the fundamental perspective that every company’s customers can be divided into three categories: Promoters, Passives, and Detractors.By asking one simple question — How likely is it that you would recommend [your company] to a friend or colleague? — you can track these groups and get a clear measure of y [..]
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Net promoter scoreMeasures the loyalty that exists between a Provider and a consumer by asking the direct question: “How likely are you to recommend our company/product/service to your friends and colleagues?” (Wikiped [..]
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